EXPERTISE & SERVICES
SUPERIOR TECHNICAL EXPERTISE & SERVICE
ORAPI MAKES ITS GLOBAL EXPERTISE AVAILABLE TO THE PROFESSIONAL HYGIENE AND INDUSTRIAL PROCESS THROUGHOUT THE WORLD.
ORAPI is committed to provide a professional and responsible service to all its customers. From regular routine service calls to technical visit, ORAPI has a complete support package to meet the continuous challenging Hygiene and Maintenance requirements. Our highly experienced Sales Specialists and Technical Support staffs are based locally to ensure we deliver such expectations in order to “keep our promises”.
At ORAPI, Service is customized based on individual operational requirements so as to support your business with the possible highest levels of service and expertise back up.
A tailored solution to support your organization
Today, our credibility begin mainly from our professional systematic approach and sincere service levels:
- Accurate visualization of the entire establishment
- Evaluation of actions and processes
2. Definition of Need
- Qualitative and quantitative analysis
- Setting up KPI and objectives for relevant staff
- Definition of technical resources needed.
3. Supply Tailor-made Solutions
- Product and equipment demonstration on site
- Development of hygiene protocols
4. Technical Support
- Practical and technical training to your team
- Evaluation of results
- Certified experts at your service
- Continuous improvement
Our true valued add Services
- Scheduled visits by experienced technical sales engineers
- Technical Support providing:
- Environmental and Safety Compliance based on latest regulatory legislations
- Hygiene Compliance
- Problem Solving & trouble shooting
- Customized Trainings by experts in the field who understand your needs
- Monthly Cost and Consumption Reports
- On-the-job Training
- Microbiology Services from independent laboratories
- After Sales Service Support: 24 hours / 7